Get in Touch
Contact Us
We're here to help — whether you have a question about an item, need sizing guidance, or want to sell your luxury pieces.
Reach Us
Contact Information
General Inquiries
Email & Phone
Response Time
We aim to respond to all inquiries within 1–2 business days.
Visit Us
Our Location
5431 Spring Garden Road, Suite 203
Halifax, Nova Scotia
Canada
Business Hours
Send a Message
How Can We Help?
Soure With US | Sell With Us
Looking to Find or Sell Luxury Goods?
Sourcing & Consignment
Submit a Sourcing Request
Have luxury handbags, accessories, clothing, or shoes you'd like to sell? We'd love to hear from you. Our team reviews every submission and will respond with next steps.
What We Accept
Luxury & Designer Pieces
We specialize in sourcing luxury pieces from the world's most coveted houses — handbags, small leather goods, shoes, apparel, and accessories from brands including Louis Vuitton, Chanel, Hermès, Gucci, Prada, and more.
Quick Answers
Frequently Asked
How long does shipping take?
Most orders ship within 1–3 business days. Delivery times vary by location. See our Shipping Policy for full details.
What is your return policy?
We accept eligible* returns within 14 days of delivery for items in their original condition. See our Return Policy for full details.
How do I know an item is authentic?
Every eligible item is authenticated using Entrupy AI technology and comes with a Certificate of Authenticity. Learn more on our Authentication & Condition Guide.
Can I request additional photos or measurements?
Absolutely. Contact us at shop@prelovedandluxe.com with the item you're interested in and we'll send additional details promptly.
Do you ship internationally?
Yes — we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout.